Table Watch (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using Table Watch, you agree to the practices described below.

Information We Collect

We collect only what is necessary to provide the reservation alert service:

Email address — required to create an account and send alert notifications.
Phone number — only if you explicitly opt into SMS alerts. This is entirely optional. By providing your phone number and opting in, you consent to receive text message notifications from Table Watch. Message frequency varies based on reservation availability. Message and data rates may apply.
Restaurant preferences — the restaurants, dates, party sizes, and time windows you configure for monitoring.
Billing information — handled exclusively by Stripe. We never see or store your card details.
Usage data — basic logs such as alert deliveries and plan usage, used to maintain service reliability.

How We Use Your Information

Your information is used solely to operate and improve Table Watch:

Sending reservation availability alerts via SMS and/or email, based on your preferences.
Managing your subscription and processing payments through Stripe.
Enforcing monthly alert limits associated with your plan.
Responding to support requests you initiate.
Diagnosing technical issues and improving system performance.

We do not use your data for advertising, behavioral profiling, or any purpose unrelated to the service.

SMS Messaging & TCPA Compliance

By providing your phone number and opting in to SMS notifications, you expressly consent to receive automated text messages from Table Watch at the number provided. These messages notify you when a restaurant reservation matching your criteria becomes available.

Message frequency: Varies. You will only receive a text when a matching reservation opens. This could be multiple times per day or not at all, depending on availability.
Message and data rates may apply based on your mobile carrier plan.
To opt out: Reply STOP to any SMS from us at any time. You will receive one confirmation message and no further texts.
To get help: Reply HELP to any SMS, or email support@tablewatch.nyc.
Opting out of SMS does not cancel your Table Watch subscription. Alerts will continue by email.

Your phone number is never shared with third parties for marketing purposes and is used solely to deliver the notification service you requested.

Third-Party Services

Stripe — processes all subscription payments. PCI-DSS compliant. We receive only a tokenized reference to your payment method.
Supabase — stores your account data in a hosted PostgreSQL database with encryption at rest and in transit.
Twilio — our SMS provider. If you opt into SMS alerts, your phone number is transmitted to Twilio solely to deliver those notifications. Twilio's privacy policy is available at twilio.com/legal/privacy.

We do not sell, rent, or share your personal information with any other third parties.

Cookies

Table Watch uses only essential session cookies required to keep you signed in. We do not use tracking, analytics, or advertising cookies. No cookie consent banner is displayed because no non-essential cookies are set.

Data Retention

We retain your account data for as long as your account remains active. Alert logs are retained for 90 days and then deleted automatically. If you delete your account, all personal data — including your phone number — is permanently removed within 30 days, except where retention is required by law.

Your Rights & Account Deletion

You may request access to, correction of, or deletion of your personal data at any time. To delete your account, email contact@tablewatch.nycwith the subject line “Delete my account.” We will process your request within 10 business days.

Security

All data is transmitted over TLS. Account data stored in Supabase is encrypted at rest. We apply the principle of least privilege to internal access. No system is perfectly secure, but we take reasonable and industry-standard precautions.

Children's Privacy

Table Watch is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

If we make material changes, we will notify you by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact privacy@tablewatch.nyc.